The Prevention Plan CM™ provides a unique 360˚ approach to helping individuals by treating them like people rather than patients. This people-based approach mobilizes specially trained registered nurses into their lives by telephone — and often directly into their homes — to deliver an unparalleled level of personal care.

We look at all facets of the member’s chronic illness, including psychosocial issues and lifestyle to identify the barriers that keep a member from achieving the maximum results of their treatment. The Prevention Plan CM is a much more intensive, customizable, individualized and higher touch program, resulting in greater enrollment and ongoing participation levels. The program works with and integrates the member’s physician and provider, and these higher enrollment and contact levels create the opportunity to make substantial improvements in clinical outcome measures as well as costs.  The Company’s 360° care model also increases satisfaction of the payors and participants.

We treat people, not conditions
Our nurses are the backbone of our disease management program because they build relationships to ensure the members understand and follow prescribed treatment plans. Sometimes this means helping members find consistent transportation, or teaching them how to transfer medical records, or explaining the importance of staying on a low sodium diet. The goal is to help the member take control of their condition.

Through education, care coordination, resource identification and referral, coaching and guidance we are saving employers, private companies, insurers and the government millions of dollars every year.

Our experience in commercial and government management programs includes:

• Community-based and telephonic Registered Nurse Care Managers who contact members and provide assessments, care planning, care coordination, education, resource identification and referral
• Outreach and communications to providers, members and community service organizations to optimize engagement in program services
• Predictive modeling, claims analysis and concise, factual outcomes reporting
• Education and information sources that are culturally and linguistically appropriate, including interpretation services
• Data collection, monitoring and reporting of services provided to members through a customized data system
• Programs based on national evidence-based clinical guidelines that are objective and measurable
• 24/7 call center support